"I don't mind": The mystery that has hit Dairy Queen for years has finally been solved
"It doesn't smell, my sadness is over," said Sujad Bandali, who was happy. "It's great, I'm very happy."
The smell of natural gas - described as rotten eggs - has been extended since 2015 when Bandali was first Dairy Queen on 11100 Block 14 Street N.E.
One hour before the opening, Bandali kissed natural gas near the entrance, so he was called at the Calgary and ATCO firefighters, but all tests came negative.
It smells persistent, but some customers will complain, and more than just phone calls from the fire department, to report the possibility of a natural gas leak.
But every time the test is negative again.
Rumored for the answer, Bandali will put a sign on the door last week, guaranteeing customers enter safely and even offering Blizzard for free for a year every year for anyone who can find the source of the smell.
The response was fast, people called and emailed ideas from all over Canada - and even to Egypt.
"We are from one end of Canada to the other, people answer," Bandali said. "They left us voicemail and e-mail, our phone was not turned off, we finally had to change the message, we had to hire people most of the day to answer calls."
The ATCO crew returned to the store on Tuesday to do more inspections - their third in three years - but returned empty handed.
Then one of the technicians came up with the idea of doing something known as "death checks."
"Basically, you turn off everything in the building that uses natural gas, and then you can check whether the counter is still changing," said Ryan Germaine, vice president of ATCO operations for the Calgary and Edmonton regions.
"If it still looks like it's still using gas, there might be a leak anywhere in the building."
It was Wednesday morning and a small leak was found on the ceiling of the building.
"I would say that the case was extraordinary," Germaine said. "Giving credit to the people there, they took several steps to do what they could find. They didn't give up."
Because natural gas is colorless and odorless, additives are used to create different odors.
Bandali said he was relieved that the smell was gone.
"In the end, I proved it to everyone, I didn't miss my opinion," he said.
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